Privacy Policy

Personal Information

When you use our services, we may collect the following personal information:

• Full name and contact information (email address, phone number, mailing address)
• Date of birth and Social Security Number (required for credit report access)
• Government-issued identification documents
• Credit report information from the three major credit bureaus
• Financial information necessary to provide our services
• Communication records between you and our team

Usage Data

We automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on each page
• Device information and operating system
• Referring website or source
• Cookies and similar tracking technologies

We use the information we collect for the following purposes:

• To provide and maintain our credit consulting services
• To submit disputes to credit bureaus and creditors on your behalf
• To communicate with you about your case status and updates
• To process payments and manage your account
• To improve our services and develop new features
• To comply with legal obligations and respond to legal requests
• To protect against fraudulent or unauthorized activity
• To send you relevant educational content and service updates (with your consent)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following circumstances:

• With Credit Bureaus and Creditors: As necessary to submit disputes and verify information on your behalf
• With Service Providers: Third-party vendors who assist us in operating our business (payment processors, hosting providers) under strict confidentiality agreements
• For Legal Compliance: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity
• With Your Consent: When you explicitly authorize us to share your information

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Encrypted storage of sensitive personal information
• Regular security assessments and vulnerability testing
• Access controls limiting employee access to personal data
• Secure data centers with physical security measures
• Regular backup procedures to prevent data loss

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining reasonable and appropriate safeguards.

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct any inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions
• Opt-Out: You may opt out of receiving marketing communications at any time
• Data Portability: You may request a copy of your data in a machine-readable format
• Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

If you have any questions about this Privacy Policy or our data practices, please contact us:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.